Job Information
Prysmian Group Inside Sales Manager Canada in Vaughan, Canada
Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector.
We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us.
Position Summary :
The Inside Sales Manager is responsible for successfully managing the daily operations of an Inside Sales Team and effectively planning for the future requirements of the customer, the team and the organization.
Job Duties:
Motivating and mentoring the team of a team of 10-15 associates, including working with team members to plan career paths, goals and creating incentive plans and contests to motivate the group
Providing the required selection, training, coaching and development for inside sales associates to promote retention and motivation
Responsibility for fair application of company policies and procedures
Establish quality standards by developing and maintaining key metrics and indicators of success for associates
Developing customer metrics for call statistics and customer interaction to track and improve service levels
Working with marketing and sales managers to support sales initiatives
Working to resolve customer issues in conjunction with outside sales and business unit management
Identifying and implementing upgraded tools, reporting, automation and process changes to increase efficiencies
Identifying product/customer opportunities across teams and leads data mining to increase sales to targeted customers
Key Job Requirements:
Experience of Inside Sales processes and systems - ideally SAP – in a B2B context
Leadership experience
Strong PC skills, proficiency in Microsoft Office Products
Excellent analytical, documentation, planning, organizational and problem-solving skills required
Excellent written and verbal skills necessary
Must have the ability to motivate, stimulate enthusiasm, create buy in from employees and be able to both praise associates and give constructive criticism when appropriate
Knowledge of Wire and Cable industry a plus
Education:
BS/BA degree in business or related field
Post graduate education, project management certification, executive training a plus
Experience:
- Minimum of 5 years' experience in marketing, sales and/or product management developing and managing successful teams
Prysmian , as an Equal Opportunity Employer, aims to attract and recruit individuals with diverse backgrounds, skills, and abilities. We strongly believe that diversity brings significant value at all levels of the organization, increasing the possibility of capturing market opportunities and maximizing value for our customers and stakeholders. With Diversity, Equity, and Inclusion (DE&I) as part of our Social Ambition 2030 and a strategic pillar of our Company culture, Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes. All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws. Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.
Visit our DE&I Page (https://www.prysmian.com/en/people-and-careers/why-prysmian/diversity-equity-and-inclusion) to learn more about Prysmian's commitments.
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Prysmian is a global cabling solutions provider leading the energy transition and digital transformation . By leveraging its wide geographical footprint and extensive product range, its track record of technological leadership and innovation , and a strong customer base , the company is well-placed to capitalise on its leading positions and win in new, growing markets. Prysmian’s business strategy perfectly matches key market drivers by developing resilient , high-performing , sustainable and innovative cable solutions in the segments of Transmission, Power Grid, Electrification and Digital Solutions . Prysmian is a public company listed on the Italian Stock Exchange, with almost 150 years of experience, about 30,000 employees, 108 plants and 26 R&D centres in over 50 countries, and sales of over €15 billion in 2023.